Privacy Policy

Our Privacy Policy

  1. Introduction:
    Welcome to our Privacy Policy page. This policy explains how we collect, use, and protect your personal information. At ExecMindSetUp, we are committed to maintaining the trust and confidence of our visitors and customers. This comprehensive privacy policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you visit our website or use our executive training services.
  2. What Information We Collect:
    We collect information that you provide to us directly, as well as information collected automatically as you navigate our site. This includes personal information such as your name, email address, phone number, company details, and professional background when you register for our training programs, subscribe to our newsletter, or contact us through our forms. We also collect technical information including IP addresses, browser type, device information, and usage patterns through cookies and similar technologies to improve your experience and website functionality.
  3. GDPR Compliance:
    We comply with the General Data Protection Regulation (GDPR) for the protection of personal data. As a data controller, we ensure that all personal data processing activities are conducted lawfully, fairly, and transparently. We implement appropriate technical and organizational measures to protect your data and respect your rights as a data subject, including the right to be informed, right of access, right to rectification, right to erasure, right to restrict processing, right to data portability, and right to object to processing.
  4. How We Use Your Information:
    We use your information to provide and improve our services, communicate with you, and for marketing and advertising purposes. Specifically, we use your data to process your training program registrations, send you important updates about your courses, provide customer support, analyze website usage to improve our services, send marketing communications about new programs and special offers (with your consent), and comply with legal obligations. We may also use aggregated, anonymized data for research and statistical purposes.
  5. Consent and Your Rights:
    By using our website, you consent to our Privacy Policy. You have the right to access, correct, or delete your personal information. You can withdraw your consent at any time by contacting us or using the unsubscribe links in our emails. You also have the right to request a copy of your personal data, request correction of inaccurate data, request deletion of your data (subject to legal requirements), restrict processing of your data, and object to certain types of processing. We will respond to all requests within 30 days and provide the requested information free of charge.
  6. Data Retention and Storage:
    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Training program data is retained for 7 years to comply with educational record requirements. Marketing data is retained until you unsubscribe or request deletion. Technical logs are retained for 12 months for security and troubleshooting purposes. When data is no longer needed, we securely delete or anonymize it. Your data is stored on secure servers located in Canada and may be transferred to other countries with adequate data protection measures.
  7. Security Measures:
    We implement a variety of security measures to maintain the safety of your personal information. These include encryption of data in transit and at rest using industry-standard protocols, regular security audits and vulnerability assessments, access controls and authentication mechanisms, secure data centers with physical security measures, regular backups with disaster recovery procedures, and employee training on data protection and privacy practices. We also have incident response procedures in place to quickly address any potential data breaches.
  8. Third-Party Services:
    We may use third-party services for analytics and advertising purposes. These include Google Analytics for website usage analysis, email marketing platforms for newsletter delivery, payment processors for secure transactions, and cloud hosting services for data storage. All third-party providers are carefully selected and required to maintain appropriate security standards and comply with applicable privacy laws. We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes without your explicit consent.
  9. Children's Privacy:
    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our records. Parents or guardians who believe their child has provided us with personal information should contact us immediately. We encourage parents to monitor their children's online activities and use parental control tools to provide a safe online environment.
  10. Changes to This Privacy Policy:
    We may update our Privacy Policy from time to time. Please review this page periodically for changes. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes that affect how we use your personal information, we will provide additional notice through email or prominent website announcements. Your continued use of our services after any changes constitutes acceptance of the updated policy.
  11. Contact Us:
    If you have any questions about our Privacy Policy, please contact us. Our dedicated privacy team is available to address your concerns and help you exercise your privacy rights. You can also lodge a complaint with your local data protection authority if you believe we have not adequately addressed your privacy concerns.
    Eglinton Ave W, York, ON M6E 2G5, Canada
    +1 416-521-4254
    info@execmindsetup.com
    privacy@execmindsetup.com